Shipping policy

Hi Alune girls,

Thank you for choosing us as your next workout bestie! We’re so happy to ship our socks to you to most corners of the world.

📦 Order Processing: All orders will be prepared within 1–4 business days (excluding weekends and holidays). During launch periods or times of high order volume, our team takes extra care to prepare each package. You'll receive a tracking confirmation email once it's on its way.

🎁 Free Shipping on all orders over $50 USD.
Shipping fees are calculated at checkout based on your location.

✈️ Shipping Time:

• U.S. Orders: 4–12 business days
• International Orders: 6–15 business days (delivery times may vary due to distance and customs)
  
  

🌍 International Orders:

• No extra customs duties or import fees — we’ve got that covered! 💛
  What you see at checkout is exactly what you'll pay. So sit back, track your order, and get ready for a happy, stress-free unboxing!

 

🚫 Restricted Shipping Areas

We currently do not offer shipping to Hawaii, Bali, and Israel. We’re working on it and hope to open up these regions very soon.

Please note that while we ship to many regions worldwide, there are certain areas and address types we are currently unable to deliver to due to carrier limitations:

1. United Kingdom
   Delivery available across mainland UK and domestic islands.
   Not available to overseas territories or offshore islands such as British Indian Ocean Territory, British Virgin Islands, Guernsey, and Jersey.
   
   
2. United States
   Shipping available across the continental U.S.
   Not available to Alaska, Hawaii, Puerto Rico, Guam, and other outlying territories.
   
   
3. South Africa
   Delivery not available to affiliated islands.
   
   
4. Japan & South Korea
   Shipping available nationwide. APO/FPO military addresses and Amazon warehouse addresses are not supported.
   
   
5. Israel Service is pick-up only.
   
   
6. UAE, Saudi Arabia, Jordan, Lebanon
   PO Box addresses are not accepted. Please ensure a complete street address and a valid local phone number are provided. We are not responsible for failed delivery due to incomplete contact details.
   
   
7. Kuwait, Bahrain, Qatar
   PO Box addresses are accepted, but a valid contact number must be provided.
   
   
8. General Note
   We do not ship to most overseas territories and affiliated islands of all countries.

 

💌 Further Questions? We'd Love to Help

Contact us: support@alune-active.com