FAQ
Frequently Asked Questions
What types of grip socks do you offer?
Alune Active specializes in a variety of grip socks designed for optimal performance during workouts. Our collection includes unique designs such as the "Pink Matcha Grip Socks" and motivational options like the "I Am The Best Grip Socks," all crafted to enhance your exercise experience.
How do grip socks improve my workout?
Grip socks are designed to provide superior traction and stability, which can enhance your performance in activities such as Pilates and yoga. The specialized grip technology helps prevent slipping, allowing for better control and focus during your workouts.
What materials are used in your grip socks?
Our grip socks are made from high-quality, breathable materials that ensure comfort and support. The blend of fabrics is chosen to provide durability, moisture-wicking properties, and a secure fit, which are essential for an effective workout.
What is your shipping policy?
We offer shipping to most locations worldwide. Orders are processed within 1–4 business days, and shipping times vary based on the destination. U.S. orders typically arrive within 4–12 business days, while international orders may take 6–15 business days. Free shipping is available on orders over $50 USD.
Can I return or exchange my grip socks?
Due to hygiene and safety reasons, we are unable to accept returns or exchanges on our grip socks. However, if your order arrives damaged or incorrect, please contact us within 30 days of delivery for assistance.
Do you offer international shipping?
Yes, we ship internationally to many regions. There are no extra customs duties or import fees for orders, meaning the total you see at checkout is what you will pay.
However, please note that we currently do not ship to Hong Kong, Macau, and Mainland China.
How should I wash my grip socks?
Care Instructions:
- Cold wash with like colors
- Tumble dry low or air dry
- Do not bleach or iron
- Turn inside out & use a laundry bag
How can I contact customer support?
If you have further questions or need assistance, you can reach our customer support team via email at support@alune-active.com. We are here to help you with any inquiries you may have.